Ombudsmen and ADR : a comparative study of informal justice in Europe / Naomi Creutzfeldt.

Ombudsmen and ADR : a comparative study of informal justice in Europe / Naomi Creutzfeldt.

Title from PDF of title page (viewed, May 21, 2019)

How do ordinary people experience and make sense of the informal justice system? Drawing on original data with British and German users of Ombudsmen-- an important institution of informal justice, Naomi Creutzfeldt offers a nuanced comparative answer to this question. In so doing, she takes current debates on procedural justice and legal consciousness forward. This book explores consciousness around 'alternatives' to formal legality and asks how situated assumptions about law and fairness guide people's understandings of the informal justice system. Creutzfeldt shows that the everyday relationship that people have with the informal justice system is shaped by their experiences and expectations of the formal legal system and its agents. This book is an innovative theoretical and empirical statement about the future prospects for informal justice in Europe.

Palgrave Macmillan,

SpringerLink (Online service)

https://link.springer.com/book/10.1007/978-3-319-78807-4

1 online resource (XV, 192 pages) : 3 ill.

eng

a

Publisher's Web site. Access restricted to the University of Catania community.

9783319788067

10.1007/978-3-319-78807-4 doi

331978806X

9783319788067

3319788078 (electronic bk.)

9783319788074 (electronic bk.)

331978806X

9783319788067

Palgrave Socio-Legal Studies

Palgrave Macmillan socio-legal studies.